FAQs (Frequently Asked Questions)

1. How do I place an order?

To place an order, follow these simple steps:

• Browse our website and add the desired items to your shopping cart.
• Proceed to the checkout page.
• Provide the necessary shipping and billing information.
• Review your order details and submit your payment.
• Once your order is confirmed, you will receive an order confirmation email.
  
  

2. What payment methods do you accept?

We currently accept payment via credit/debit cards, and other secure payment methods. We strive to provide a safe and seamless checkout experience for our customers.

3. How long does it take to process and ship an order?

We typically process and ship orders within [insert number of days]. However, please note that processing times may vary depending on the availability of the item and order volume. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

4. What shipping methods do you offer and how long does delivery take?

We offer various shipping methods, including standard and express options. The estimated delivery time depends on the shipping method selected and the destination. Please refer to our Shipping Policy for more details.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. The availability of international shipping and associated costs will be displayed during the checkout process. Please note that customs duties, taxes, and import fees may apply to international orders, and customers are responsible for any additional charges.

6. What is your return and refund policy?

We have a comprehensive Return and Refund Policy in place. Please refer to the dedicated page on our website for detailed information on how to initiate a return, eligible items, and refund processes.

7. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. Alternatively, you can log into your account on our website to view the order status and tracking information.

8. What if I receive a damaged or defective item?

We apologize if you receive a damaged or defective item. Please contact our customer support within 03 days of receiving your order, and we will assist you in resolving the issue promptly. We may provide a replacement, exchange, or issue a refund, depending on the situation.

9. How can I contact customer support?

For any inquiries or assistance, our customer support team is here to help. You can reach us by , and we will respond to your query as soon as possible.

10. Do you have a size guide?

Yes, we provide a size guide to help you find the right fit for our clothing items. The size guide can be found on the product page, and it includes measurements and guidelines to help you determine your correct size.