SHIPPING POLICY

Effective Date: 02/02/2023

Thank you for choosing Fusion Casuals. We strive to provide you with a seamless shopping experience, including efficient and reliable shipping. Please review our shipping policy below for important information regarding order processing, shipping methods, and delivery times.

  1. Order Processing

1.1 Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase. Please review this confirmation carefully and contact us immediately if there are any errors or changes needed.

1.2 Order Verification: In some cases, we may need to verify your order details or payment information before processing and shipping. If verification is required, we will reach out to you via the contact information provided during the checkout process.

  1. Shipping Methods and Fees

2.1 Shipping Methods: We offer various shipping methods to accommodate different delivery preferences. The available options and associated costs will be displayed during the checkout process. Please note that the estimated delivery times are provided for reference purposes and are not guaranteed.

2.2 Shipping Restrictions: Some products may be subject to shipping restrictions due to size, weight, or destination regulations. If an item is restricted from shipping to your location, we will notify you promptly, and you may choose an alternative shipping address or cancel the order if necessary.

  1. Delivery Times

3.1 Processing Time: We strive to process and ship orders within [insert number of days] business days, excluding weekends and holidays. However, please note that during peak seasons or promotional periods, processing times may be slightly longer.

3.2 Estimated Delivery Time: The estimated delivery time varies based on the shipping method selected, the destination, and other factors beyond our control. Once your order has shipped, you will receive a shipping confirmation email with a tracking number to monitor the progress of your shipment.

  1. International Shipping

4.1 International Shipping: We offer international shipping to select countries. Shipping costs, customs duties, taxes, and import fees may apply to international orders. Please consult the checkout page for more information on international shipping availability and associated costs.

4.2 Customs and Import Duties: International orders may be subject to customs clearance procedures and import duties imposed by the destination country. Any additional charges related to customs clearance are the responsibility of the customer.

  1. Order Tracking

5.1 Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also log into your account on our website to view the tracking information.

5.2 Tracking Updates: While we strive to provide accurate and up-to-date tracking information, please note that tracking updates may experience delays or interruptions due to carrier processes or unforeseen circumstances beyond our control.

  1. Address Accuracy

6.1 Shipping Address: It is the responsibility of the customer to provide a correct and complete shipping address during the checkout process. Please ensure that the address entered is accurate, including any relevant apartment, suite, or unit numbers. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete addresses.

  1. Contact Us

If you have any questions, concerns, or need assistance with shipping-related matters, please contact our customer support team at contact@fusioncasual.com. We will be happy to assist you.